Instruction and Reference Librarian

Instruction and Reference Librarian (Education)

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

The Instruction and Reference Librarian oversees the library's General Education information literacy program and all aspects of research assistance services. This position also manages a team of part-time Evening/Weekend supervisors, serves as the library's liaison to the Education department and other assigned subject areas.

• Information Literacy:
  Manage and schedule information literacy services for the General Education program and participate in the teaching of information literacy sessions. Assess the program, collaborate with faculty and library staff, and develop curricular activities for information literacy sessions.
• Research Assistance:
  Manage, schedule, and provide individual and small group research support for students and faculty in person and virtually (e.g., chat, video conferencing). Develop and implement policies and procedures, assessment, and best practices. Manage the reference collection and reference budget.
• Supervision:
  Manage a team of part-time Evening/Weekend Supervisors who provide research assistance and general library support. This includes hiring, training, scheduling, and supervising.
• Information Commons and Library Classroom:
  In collaboration with the Library Operations Supervisor, maintain the physical space, set policies and procedures, and assess services.
• Liaison:
  Subject liaison duties (research assistance, information literacy, collection development, outreach) for the Education department and other subject areas as assigned.
• Orientation:
  Manage, schedule, and prepare first‑year orientation activities for the library and collaborate with other departments housed in the library building.
• Participate in the library's marketing, social media, and outreach efforts.
• Take part in professional development opportunities.
• Perform other duties as assigned.

• Education and Experience:
  • Masters degree in library/information science from an institution accredited by the American Library Association.
  • 2+ years of library experience preferred.
  • Reference and instruction experience in an academic library preferred.
  • Teaching experience required.
  • Supervisory experience required.
• Technology
  
  Skills:
  
  
  • Proficiency with MS Office Suite and other related computer skills.
  • Experience with online tutorials, bibliographic management tools, web-based research guides (e.g., Lib Guides), and video conferencing/online collaboration tools preferred.
• Human Relations
  
  Skills:
  
  
  • Excellent customer service skills.
  • Communicate effectively in both oral and written form.
  • Ability to work as part of a team and independently as required.
  • Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.
• Other Requirements:
  • Shift changes and/or weekend work may be required by your supervisor based on departmental and University needs.
  • Candidates must be willing and able to support and advance the University mission.