Banker, Bank Customer Service

• Title:
  
  Banker
• Type:
  Full Time
• Experience:
  
  1-2 Years
• Function:
  Branch Banking
• Location:
  
  Waukesha, WI, United States
• Company:
  Associated Bank

Associated Bank (held by Associated Banc-Corp) provides commercial banking, retail banking, commercial real estate lending, private banking, and specialized financial services.

The bank is searching for a Banker who will be responsible for assisting customers in a transitional role focused on delivering exceptional service and quality with every transaction, while also learning and modeling sales behaviors to progress through banker roadmap and certification.

Perform teller transactions, service customer needs, resolve issues, and when appropriate, proactively recommend Associated Bank products to existing customers and prospects.

Provide exceptional customer service by accurately processing customer transactions and demonstrating digital alternatives as appropriate.

May work at multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.

• High School Diploma or equivalent combination of education and experience (required)

• Less than 2 years of Customer facing sales or service experience (required)

• Identify and service customer needs and resolve issues while building relationships in your community.
• Open new accounts and uncover cross-selling opportunities that benefit customer financial wellness.
• Partner with and refer customers to internal insurance, mortgage, and other key areas within the bank to help meet their financial needs.
• Proactively aisle prospect at our in-store locations.
• Provide exceptional customer service by efficiently and accurately processing customer transactions.
• Support the operational integrity of the branch.

• Experience comprehensive training to position for success.
• Be empowered to pursue interests, develop new skills, and make a difference every day.

• The company offers a competitive and comprehensive benefits package that includes healthcare programs, retirement plans, support for parents and families, community volunteer opportunities, and more.

Associated Bank is an Equal Opportunity Employer. The company considers all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.