Talent Program Manager

Talent Program Manager – Talent Processes Lead

The Talent Program Manager serves as the primary lead for Talent Processes. This role is responsible for the development and implementation of high-impact talent development and talent management programs, tools, systems and processes that develop, build and retain a strong pipeline of ready, capable talent to support and drive business objectives. This role will have direct responsibility for managing various programs related to: external development programs for high-performing talent pool members, performance management, succession planning, career development and measuring engagement.

Partnering with business leaders, HR Business Partners, and other HR functions to identify opportunities across the employee lifecycle to create programs and tools that lead to an enhanced employee experience through the use of reports, action planning, root cause analysis, and other methods to evaluate organizational impact.

This position has the responsibility for developing and deploying solutions on a global scale, across the enterprise. The primary Talent programs managed by this position are Talent Development, Talent Reviews / Performance Management and Engagement.

• Provide leadership for and operationalize the performance management process from goal setting, progress updates, talent profile and career discussions, performance review, and calibration.
• Partner with HRIS and IT to define, develop, test, document, train and implement key Talent Processes via Workday.
• Partner with the HR Business Partner team to execute talent processes; gather data and feedback to form the process and to make enhancements as needed.
• Act as the system Subject Matter Expert (SME) to develop and deliver training materials, training sessions and documentation to employees, managers, and HR Business Partners.
• Drive execution of internal talent management programs from project planning to rollout to adoption and review / sustainment. Provide ongoing reporting & metrics to monitor the progress of talent programs and processes.
• Work with members of the Talent Management team and Employee Communications team to identify and draft communications to support key Talent processes and timelines.
• Research, identify and incorporate external leading best practices, innovations and trends into design of talent management and organizational effectiveness solutions where appropriate.
• Recommend strategies to address gaps, using organization development tools to support employee engagement goals.

• Direct oversight and management responsibility for one or more talent management programs. This role will focus on select talent development programs and will have specific assigned work streams as allocated across the Talent Management department.
• Research, identify and incorporate external leading best practices, innovations and trends into Talent programs where appropriate. Recommend solutions to address gaps, using organization development tools to support employee engagement goals.
• Partner with Employee Communications, Talent Acquisition, and Employee Engagement leads to ensure alignment and leveraging of best practices.
• Manage External Development Programs for Talent Pool populations. This includes but is not limited to: vendor management and contract maintenance; invoice management, communication with participants and their managers before, during and after program attendance, ongoing engagement and follow-up with past program participants.
• Assist with the needs analysis, vendor identification and selection of Talent Assessment partners.
• Act as project manager for this process to ensure that partners are identified, and proposal is developed ahead of budgeting for the next year.

• Develop solutions for people across the employee lifecycle. Examples include but are not limited to: onboarding, manager effectiveness, performance management, talent reviews / succession.
• Support HR Business Partners and leaders for Early Career and department talent reviews and act as a trusted advisor to provide expertise on how to identify and invest in…