Global SAP Business Analyst

Overview

Join to apply for the Global SAP Business Analyst role at Generac
.

The formal title for this position is Global Business Process Owner II
. This role is the primary global owner of the end-to-end business processes related to Service Lifecycle Management. This position is responsible for blueprinting, business impact analysis (BIA), incident ticket management, system enhancement planning, implementation, testing and user training. The primary objective of this position is to enable business growth and productivity through deployment, optimization and application of SAP or other key systems.

• Act as the Subject Matter Expert and provide blueprinting handbook for their workstream as new sites/subsidiaries come onto platform;
• Coordination of business and system processes with rest of world team as global implementations occur;
• Oversee integration Project Team Lead in activities including Blueprinting, Business Impact Analysis, Role Mapping and;
• Build and ensure knowledge transfer to SU resources and maintain appropriate resources to cover needs of business (# of SU, shifts, skill base, training);
• Review, monitor and manage tickets for incidents and enhancements for assigned systems; resolve by collaborating with business partners, Super Users and COE’s;
• Lead the roll out of system enhancements, including hypercare and training of Super Users and outside user groups (customers);
• Collaborate with functional business leaders in establishing the enhancement execution priorities and regularly communicate across the associated teams e.g. weekly;
• Ensure knowledge transfer to SU resources and maintain appropriate resources to cover needs of business (# of SU, shifts, skill base, training);
• Oversee all security and role mapping system changes; review and approve individual requests, lead regular review board of security requests including SUB level;
• Work with the IT PMO to facilitate their understanding of the business requirements and interface with the Business to clarify deliverables as needed;
• Support the implementation of process and data standards in all systems, per IT guidelines;
• Prepare for and attend steering committee and other project status meetings, including input to the PMO
• Lead regular (weekly/monthly/quarterly) work stream meetings with support resources (SU, Training and business leads, COE) to improve training and improve system effectivity;
• Develop and maintain a fundamental understanding of Generac business goals and strategic objectives, apply creative problem solving approaches and conceptualize into productivity enhancing Global Services.
• Develop business cases, ROI calculations and functional specifications of system enhancements or new modules, working with key stakeholders in Global Services.
• Collaborate with IT in selection of suitable software solutions/packages in conjunction with the business.
• Act as business liaison within work stream (work with COE to confirm approach, design, timeline, etc.); ongoing dialog with business to scope system enhancements and functionality needs by collecting business requirements and defining business process
• Manage the lifecycle for the portfolio of assigned portal and app systems, including legacy applications, providing direction and coordination for enhancements, upgrades, and new system implementation, user acceptance testing and deployment.
• Align the portal and app system development and phasing strategies across the business functions, regions and businesses (consumer/residential, industrial/commercial, mobile and international) to minimize redundancies and reduce costs.

• Bachelor’s degree OR in lieu of degree, equivalent work experience in a professional setting;
• Minimum 5 years of SAP system experience working within a manufacturing environment.

• 5 years of medium to large-scale project and program management;
• Demonstrated drive and determination to achieve success;
• Good organization skills and time management necessary to lead large scale projects/programs;
• Solid quantitative skill set and the ability to analyze, think and communicate with well-supported data;
• Good problem solving skills;…