Director IT ESS Group Business Relationship Manager

The Director IT, ESS Group Business Relationship Manager serves as the senior IT leader and strategic business partner for Eaton's Electrical Sector Solutions (ESS) Group, including the Services, Power Systems Division (PSD), and Critical Power Solutions (CPS) businesses.

This role is responsible for aligning technology strategy with business priorities and enabling operational excellence through digital capabilities, data, and technology investments. The Director partners closely with ESS leadership to drive digital transformation, improve operational performance, and ensure technology investments deliver measurable business value.

The position leads the ESS digital thread strategy, ensuring alignment of systems, data, and processes across engineering, manufacturing, delivery, and service operations. The role also develops Business Relationship Management (BRM) talent, drives technology governance, and supports growth, operational improvement, and digital transformation initiatives across the ESS portfolio.

The expected annual salary range for this role is $182000 - $266000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Serve as the senior IT business partner for the ESS Group, supporting the Services, PSD, and CPS businesses.
• Partner with the ESS Group President, divisional leaders, and enterprise IT teams to align technology investments with business strategy and operational objectives.
• Define and execute the ESS IT strategy and operating model to improve efficiency, scalability, operational performance, and customer outcomes.
• Lead digital transformation initiatives across engineering, manufacturing, supply chain, service, and business operations.
• Provide leadership and oversight for strategic technology initiatives, including Salesforce, SAP ECC, field service management, operational technology (OT) connectivity, capacity expansion, and operational improvement programs.
• Drive operational excellence through the application of Lean, Six Sigma, and continuous improvement methodologies.
• Own the ESS digital thread strategy, ensuring data integrity, process alignment, and system integration across the product and service lifecycle.
• Lead organizational change initiatives to support adoption of new technologies, business processes, and ways of working.
• Develop and mentor BRM and IT leaders while building organizational capability and succession strength.
• Establish and govern technology investment priorities, including portfolio management, capital planning, risk management, vendor oversight, and benefits realization.
• Evaluate and prioritize technology investments using business cases, financial analysis, operational metrics, and expected return on investment.
• Monitor business outcomes and ensure technology investments deliver measurable and sustainable value.

• Bachelor's degree from an accredited institution.
• 10+ years of experience in information technology, digital transformation, business technology, or operational leadership.
• 5+ years leading enterprise-wide digital transformation, ERP, operational technology (OT), enterprise architecture, or process improvement initiatives.
• 5+ years developing technology strategies, digital roadmaps, or operating models within manufacturing, industrial, engineering, or services environments.
• 3+ years managing technology portfolios, capital budgets, investments, and vendor relationships.
• 3+ years of manager of people experience.
• Experience supporting manufacturing, industrial, engineered-product, or…