Assistant Manager

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JOB REQUIREMENTS:

Description Job purpose for Assistant Branch Manager. The Assistant Branch Manager assumes a leadership role in the training and development of retail employees and coordinates the daily administrative and operational functions of the branch. Strengthens and upholds customer relationship building practices through the attainment of operational excellence, sales, and delivery of superior customer service.

• Assists Community President in implementing and maintaining all sales and management initiatives, including reaching branch goals, along with coordinating and managing branch administrative and operational processes and workflow procedures.
• Conducts onboarding training of new hires or promoted employees within branch banking.
• Offers bank products to existing or prospective customers using the established sales process while maintaining sales and procedural proficiency in all services.
• Accurately open, maintain and close deposit accounts and services.
• Participates in community involvement and business development activities, including business prospecting to promote the bank's products and services to prospective business customers.
• Submits referrals to other appropriate lines of business including Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services to meet customer's financial needs.
• Motivates, coaches and develops retail staff through education, technical and sales training, constructive feedback, and performance management ensuring staff provides prompt, efficient, accurate and friendly services to customers according to WSB's service expectations.
• Works with Community President to maintain adequate staffing and ensure proper handling of employee situations. Conducts interviews, hires, monitors progression, evaluates, disciplines, or terminates employees when necessary.
• Maintains knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and Regulatory Requirements Governing Retail Accounts.
• Other duties as assigned.

• Experience
  
  Required:
  
  2 years of sales experience and 2 years of previous supervisory or lead experience.
• Experience Preferred: 6 Months Experience of Business Development experience.
• Education Required: High School Diploma or general education degree (GED).
• Working conditions: An individual must be flexible in work schedule and have the ability to travel between office locations if warranted. A valid driver's license is required. Driving record must be in accordance with Water Stone Bank's Vehicle Safety Policy.
• Certifications, Licenses, Registration
  
  Required:
  
  Banker Certification completion upon promotion or within 18 months of hire or promotion date.
• Direct reports: Direct Reports - 1 - 10;
  Indirect Reports - 0.

Benefits and Perks:
Outstanding Medical, Dental, ... For full info follow application link.

EOE-Minorities/Females/Vets/Disabled Affirmative Action Employer

According to application instructions:
Apply Online /t/740

Non-job-posting items from the original listing containing other roles and postings have been omitted to focus on the Assistant Manager position and its requirements.