Re-Entry and DRC Case Manager

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Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).

Job Code: 2025-CSCA-028

Location:

Waukesha

Department:
Day Report Center

FT/PT Status:
Full Time

This position has two tracks. Re-entry Employment Case Manager:
Responsible for all program coordination and daily operations, including new referrals, case management, collaboration with Electronic Monitoring staff, and program reporting.

DRC Employment Case Manager:
Case management with intensive support, supervision and monitoring of individuals ordered by court officials or by the District Attorney’s office to participate in the Day Report Center (DRC), as part of their JOC or as a formal Deferred Prosecution.

• Responsible for assisting the Supervisor in determining eligibility of services.
• Responsible for all necessary coordination and documentation in AWARDS and on spreadsheets regarding collateral contacts for employment services, including new referrals and on-going case management (job readiness, job placement, job retention).
• Responsible for creating and updating individuals resumes.
• Responsible for a range of case management services, providing structure, accountability and support for successful compliance while in the community.
• Make referrals and monitor community-based services including treatment, employment, education, and other supportive services.
• Follow the supervision model of the Day Report Center and core elements, including use of the LS/CMI risk and need assessment tool.
• Assist with and contribute to DRC team staffing to determine case plans and monitoring for individuals in the DRC program.
• Assist in determining sanctions and incentives, as appropriate for individuals in the program, when applicable.
• Conduct timely and accurate data entry.
• Produce accurate and high-quality written and electronic files and internal and external system communications.
• Work with DOC regarding treatment, follow-through, and other conditions of probation for persons served.
• Conduct drug and alcohol urine, saliva, and breath tests.
• Assist staff with utilization of the SCRAM CAM, SCRAM CAM with House Arrest, Remote Breath, GPS, and Electronic Monitoring systems and assist in monitoring individuals as needed.
• Weekend drug and preliminary breath testing as scheduled, Saturdays 7:00am to 10:00am.
• Maintain flexible schedule to provide coverage in the Center as necessary.
• Other job-related duties may be necessary to carry out the responsibilities of the position.

• Bachelor’s degree in criminal justice, Social Work or other related field; consideration will be given to students working on a degree.
• Ability to work with individuals involved in the justice system.
• Possess a valid Wisconsin Driver’s License and insured auto.
• Must pass drug test.
• Must pass driver’s license and criminal background checks.

• Knowledge of the justice system.
• Knowledge of local treatment programs and community resources to include housing, education, public transportation.
• Knowledge of the Circuit Court Access Program (CCAP) and jail data systems.
• Strong verbal and written communication skills.
• Ability to respond appropriately in crisis situations.
• Sensitivity toward cultural, ethnic and disability issues.
• Good organizational, computer and typing skills.
• Ability to read and understand drug and alcohol testing results.
• Ability to exercise good judgment.
• Must be trained in all WCS required Evidence Based Principals within 90 days of hire and follow models for fidelity established by the agency.
• Must complete additional Re-Entry Employment trainings on job placement for justice involved individuals, as assigned.
• Follow the agency Code of Conduct.
• Adherent to established policies and procedures of the agency.
• Casual yet professional workplace appearance.
• Reliability in reporting to work regularly and on time.
• Accuracy and attention to detail when documenting…