Senior Customer Experience Lead — Strategy & Training
Listed on 2026-10-18
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Management
Client Relationship Management
NORD Gear Corporation is seeking a leader to head the Customer Experience Team in Waunakee, WI, to ensure exceptional customer experience while supporting sales, operations, and strategic objectives.
You will coach CX Supervisors and the CX Training Supervisor, develop CX strategies with the Sr. Manager, monitor performance metrics, and lead continuous improvement initiatives, including new systems, automation, and AI tools, while ensuring ISO compliance and protecting company interests.
Consider building your career as a Senior Customer Experience Lead — Strategy & Training at NORD Gear Corporation.
The position is based in Waunakee, WI, United States.
This opportunity is part of our work in Marketing & Media, Management & Operations, Sales.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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