Machine Operator-Inserter 2nd Shift

Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets. Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations. Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.

Clear jams in sortation equipment. Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools. Read production orders to determine types and sizes of items scheduled for printing and mailing. Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions. Add ink, fill paste reservoirs, and change machine ribbons when necessary.

Clear jams in sorting equipment. Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters. Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

Job Title:

Inserter Operator

Reports To:

Production Supervisor Job Status:
Full Time 2nd Shift, 2 pm - 10 pm

Looking for a steady schedule, great benefits, and hands‑on work in a clean, climate‑controlled environment? Join Business Communication Solutions (BCS) in Waunakee. We print and mail essential documents for customers nationwide. As an Inserter Operator, you’ll play a critical role in ensuring customer mailings are accurate, high‑quality, and delivered on time. This position is ideal for someone who enjoys working with machinery, takes pride in precision, and likes being part of a dependable production team.

• Set up, operate, and maintain high-speed inserter machines
• Read and understand job instructions to ensure accurate mailings
• Monitor quality throughout production to ensure all pieces meet standards
• Troubleshoot machine issues to keep production running smoothly
• Complete work orders and documentation accurately for billing and postage reconciliation
• Monitor postage meters and notify leadership when replenishment is needed
• Handle and store production materials correctly after each job
• Assist with hand inserting and other production tasks as needed
• Maintain a clean, organized work area and support facility housekeeping
• Follow production schedules and help meet daily output goals
• Suggest process improvements that support quality and efficiency

• Basic math and Computer Skills Experience With Inserter Equipment, Mail Sorting, Or tray mailing is a plus
• Strong attention to detail and ability to follow detailed instructions
• Physical Requirements Ability to stand for extended periods
• Ability to lift up to 50 lbs
• Soft Skills Reliable, punctual, and team-oriented
• Comfortable working in a fast‑paced, repetitive environment
• Strong communication skills and a positive attitude
• Takes pride in producing accurate, high‑quality work
• Skills You’ll Gain Experience operating high-speed inserter and mailing equipment
• Strong understanding of mail production workflows and quality control
• Hands‑on exposure to postage, reconciliation, and mailing compliance
• Confidence working in a production‑driven, team‑focused environment