Veterinary Receptionist - Pineview Veterinary Hospital & Pet Resort

Veterinary Receptionist - Pineview Veterinary Hospital & Pet Resort

Join to apply for the Veterinary Receptionist - Pineview Veterinary Hospital & Pet Resort role at Mission Pet Health

Welcome to Pineview Veterinary Hospital, where providing compassionate, gold-standard care for our small animal patients is our highest mission. We are proud to be an AAHA Accredited practice, reflecting our deep commitment to excellence in every aspect of patient care and hospital management. This focus on quality has earned us the profound trust of our community, demonstrated by our stellar 4.8-star Google rating.

If you are seeking a role where high-quality medicine is the standard and you are supported in your professional journey, this is an excellent opportunity for you to do your best work. As a valued teammate at Pineview, you join a supportive network dedicated to your professional journey and long‑term success. We believe in providing the resources you need to grow and feel valued within the veterinary profession.

We offer a culture that prioritizes continuous education, with programs in place to help all teammates achieve their career goals, whether that means becoming a credentialed technician, mastering new surgical techniques, or moving into leadership. You will practice advanced medicine in a setting that values comprehensive diagnostics and specialized care. Pineview offers crucial in‑house specialty services, including access to expertise in Cardiology, Orthopedics, and a specialized Radiologist.

Our connection to a broader network means that while you practice locally in Waunakee, you have ready access to internal specialty consultations and educational resources.

Located in beautiful Waunakee, Wisconsin, you will find a vibrant community offering a peaceful small‑town atmosphere while maintaining close proximity to Madison. Waunakee is known for its friendly, family‑focused environment, making it a wonderful place to live and establish roots.

• Be the Director of First Impressions:
  Manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  Serve as a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401(k) retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with…