Office Services and Mail Clerk

This position is Onsite. Our office is located at 115 W WAUSAU AVE, WAUSAU, 54401.

UMR, United Healthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with UMR
, what you do matters. It's that simple ... and it's that rewarding.

In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR
, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast-paced and highly diversified career.

Join our team as an Office Services and Mail Clerk
, where your attention to detail and commitment to excellence will play a vital role in supporting healthcare operations. In this on-site position, you'll be at the heart of our administrative workflow-handling sensitive documents, processing live checks with precision, and ensuring timely and secure distribution of mail and records.

If you're looking for a role that values your organizational skills and offers the chance to make a meaningful impact, this could be the perfect fit.
What are the reasons to consider working for United Health Group? Put it all together - a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

• 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement - up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours between 7:00am - 3:30pm CST. It may be necessary, given the business need, to work occasional overtime and weekends based on business need.

• Open, sort, and distribute incoming mail and packages to appropriate departments
• Handle and process live checks with 100% accuracy, including scanning and secure documentation
• Perform accurate data entry and update tracking systems for mail and package deliveries
• Digitize and archive important documents, ensuring accessibility and compliance
• Collaborate with internal teams to ensure timely and accurate mail and document handling
• Follow all company policies and procedures related to data security and mailroom operations

• High School Diploma / GED OR 2+ years of equivalent experience
• Must be 18 years of age OR older
• Proficiency with Windows-based computer systems and ability to learn new applications
• Ability to work onsite at 115 W. WAUSAU AVE., WAUSAU, WI
• Ability to work any full-time shift between the hours of 7:00am - 3:30pm CST from Monday - Friday including the flexibility to work occasional overtime and weekends based on business need.

• Experience in a healthcare setting
• Experience in a mailroom setting
• Typing/data entry experience
• Ability to type at the speed of 60+ WPM (words per minute)

• Strong attention to detail and commitment to quality
• Self-motivated and able to work independently
• Effective time management and organizational skills
  
  Adaptability in a fast-paced, evolving environment
• Excellent verbal and written communication skills
• Ability to handle confidential information with discretion

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