Customer Experience Coordinator
Job in
Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listed on 2026-10-17
Listing for:
Mr-Rooter-Plumbing-4d17a888
Full Time
position Listed on 2026-10-17
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
If you’re organized, people-focused, and want a career path, keep reading.
What You’ll DoAnswer incoming calls and schedule service appointments
Create a great first impression for every customer
Support technicians in the field with scheduling and communication
Learn how to manage daily routes and job flow
What You’ll Learn (This is the hook)
Dispatching and technician routing
How to manage a daily service schedule
How to improve efficiency and revenue
How a growing service business operates
What We’re Looking For Strong communication skills (you’re confident on the phone)
Organized and detail-oriented
Comfortable using technology (we will train you)
Positive attitude and coachable
What Success Looks Like Booking calls efficiently
Keeping the schedule organized and flowing
Supporting technicians so they can perform at a high level
Delivering a great customer experience
Pay & Growth $20–$24/hour (based on experience)
Performance bonuses available
Promotion to Dispatcher within 6–12 months for top performers
If you want a role where you can grow into leadership and be part of building something—apply today.
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