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Insurance Customer Service Representative

Job in Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listing for: Advantage Insurance Services LLC
Full Time position
Listed on 2026-10-22
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 30000 - 43000 USD Yearly USD 30000.00 43000.00 YEAR
Job Description & How to Apply Below
Job Description

Insurance Customer Service Representative

No experience needed | 100% paid licensing | Monday-Friday

Why Advantage Insurance?

Our motto is “Do what’s right all the time.” We offer a flexible, laid-back workplace and financial support for your education and career goals.

What you’ll do

Manage client accounts and answer questions

Deliver tailored insurance solutions

Work with a collaborative team

New to insurance?

No license or experience required. We’ll train you. If you’re positive, patient, and love helping people, Face-to-face sales or customer service experience is a plus.

Base salary: $30,000+ plus commissions and bonuses.

Already licensed?

A valid Property & Casualty License and insurance customer service experience required.

Base salary: $37,000-$43,000+ plus commissions and bonuses.

Bonus:
Active notary commission is a plus.

Benefits
  • Paid Time Off (PTO)
  • Retirement Plan
  • Evenings Off
  • Mon-Fri Schedule
  • Tuition Reimbursement
  • Career Growth Opportunities
  • Hands on Training
  • Fun & Friendly Co-workers
  • We Invest In You
  • Continuous Learning and Development
  • We Help With Getting Licensed
  • Commission and Bonus Opportunities
Responsibilities
  • Build loyalty and trust with clients by asking the right questions and finding the right solutions
  • Create quotes tailored to each client’s needs
  • Spot cross-selling and account-rounding opportunities
  • Help clients understand and navigate their policies, and answer their questions and concerns
  • Process premium payments and review, update, and change policies
  • Handle confidential information with discretion
Requirements
  • License: A Property & Casualty License is required, but no insurance experience is needed. we’ll get you licensed, and we pay for it
  • 1+ years of face-to-face or phone sales/customer service experience (banking, real estate, retail, car sales, lending, serving, bartending, and similar)
  • Basic computer skills, fast typing and data entry, and comfort with a multi-line phone system
  • Professionalism by phone, in writing, and in the office
  • The ability to prioritize, work independently, and collaborate with a team
  • Calm, empathetic handling of stressful situations
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