Patient Accounts Specialist

Patient Accounts Specialist

Within the central billing department of our growing eye care company, a Patient Accounts Specialist is responsible for insurance verification, claims editing, payment posting, credit review, and managing denials and no-responses. The person in this role will answer inquiries by phone, email, and paper mail from patients, and then take appropriate actions to resolve their questions and concerns. The best candidate will be excited about maximizing revenue flow, finding efficiencies, following and improving best-practice processes for a centralized billing department, and helping the business grow.

This position works closely with patients, with the rest of our billing team, and with staff in each of our locations to provide an excellent eye care experience through accurate, professional, and timely communication about patients' insurance eligibility and payment status.

This is a full-time position (35-40 hours per week) based in Wausau, WI, and reports to the Central Billing Manager.

We offer generous paid time off, professional development assistance, a retirement plan with up to 7% employer match, and employee discounts on vision care, glasses, and contact lenses for you and your immediate family.

High school diploma or equivalent, and experience typically achieved with a minimum of 1-2 years in a healthcare environment. Post-secondary training in finance, business administration, or healthcare management is preferred.

Midline Vision is a family-owned company that owns and operates six optometry practice locations in communities throughout Wisconsin including Antigo, Brookfield, Fitchburg, Madison, and Mosinee. Our owners and 25+ team members are committed to serving our local markets, and our practice group has a national support network with Pearle Vision and Target Optical. We are fast-paced, friendly, and always looking for new ways to improve as we serve more than 12,000 patients each year.

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