Certified Pharmacy Technician: On-Site Aspirus; Wausau or Rhindelander, WI

Certified Pharmacy Technician:
On‑Site Aspirus (Wausau or Rhindelander, WI)

Position Summary
We’re looking for a certified pharmacy technician in the Wausau or Rhindelander, WI area, ready to bring their skills into the specialty pharmacy space. As our Pharmacy Liaison, you’ll play a pivotal role as the bridge between patients and pharmacists, ensuring exceptional care.

• Patient Relationship Development and Client Sales – Focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.
• Sales and Enrollment – Achieve enrollment goals; perform enrollment functions, follow up on leads, generate leads through provider relationships or direct customer engagements.
• Patient Retention – Build relationships with patients, offer friendly and efficient service, provide a continuum of medication adherence support, and perform outbound therapy/medication adherence check‑ups.
• Personnel Responsibilities – Build and maintain relationships with providers, care teams, and ancillary support to ensure continuity of sales and enrollment functions.
• Internal Relationships – Develop and nurture trusting relationships with complex patients, support pharmacy inter‑departmental relationships, and ensure a smooth transition of patient care from clinic to pharmacy.
• External Relationships – Lead strategic partnerships with healthcare professionals, provide necessary information and support to ensure successful patient care transitions.
• Operational Responsibilities – Navigate the patient Electronic Medical Record (EMR) for prior authorizations, maintain effective communication with healthcare professionals, resolve high‑level patient care issues, manage workload independently, and support training of new hires.

• High School diploma or G.E.D. required; higher level education preferred.

• Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the state of application.
• Active and unrestricted National Certification verified by PTCB or ExCPT.

• 2+ years of direct pharmacy experience required.

• Excellent verbal and written English communication skills, including professional phone communication.
• Excellent interpersonal skills to deliver superb, personalized customer service and instill confidence.
• Organized with strong attention to detail; self‑directed through multitasking and prioritizing; dependable, empathetic, goal oriented.
• Cultural sensitivity, understanding, and comfort with diverse populations.
• Practice discretion and confidentiality with sensitive data.
• Ability to understand, explain, and actively promote the client’s objectives through direct coordination.
• Flexibility to adapt to departmental needs.
• High proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn other relevant applications quickly.

• Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology, and other specialty medication therapies.
• Bilingual or multi‑lingual skills beyond English.
• Knowledge of prior authorization request processes to third party payors.
• Familiarity with 340B drug program and ACO hospital models.
• Knowledge of EPIC, Salesforce, Liberty, or other pharmacy/EMR systems.

• May require work on company‑recognized holidays; eligible for holiday pay.

Wausau, WI

Salary: $56,000 – $63,000 per year. The actual rate within this range that you will be offered will depend on factors such as geography, skills, education, experience, and other relevant factors. This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case‑by‑case basis.