Supervisor Financial Aid

Job Summary:

The Supervisor of Financial Aid provides operational leadership for the daily administration of financial aid programs across the district. Working under the direction of the Director of Financial Aid, this position ensures timely and compliant execution of all financial aid processes and supports the continuous improvement of systems and workflows. The Supervisor manages staff performance, oversees operational procedures, and coordinates communication and outreach efforts to enhance the student experience.

By aligning daily operations with established policies and institutional priorities, this position ensures consistent, accurate, and student-centered delivery of financial aid services.

• Oversee the day-to-day administration of financial aid processes, ensuring compliance with federal, state, and institutional regulations.
• Partner with the Director to interpret and implement new regulatory requirements, system updates, and procedural changes.
• Manage the annual setup and testing of financial aid systems, ensuring timely updates and effective communication to staff.
• Monitor key operational functions such as verification, cost of attendance updates, professional judgments, and satisfactory academic progress.
• Supervise and evaluate assigned financial aid staff, providing direction, coaching, and support for performance and professional development.
• Collaborate with the Director to ensure staffing, training, and workflow needs align with departmental goals.
• Provide leadership in resolving complex student cases and escalated concerns.

Salary is commensurate based on occupational experience and qualifications.

NTC is an equal opportunity/equal access educator/employer.

Apply Online: ipc.us/t/8