Sales Manager

Description

Reporting to the Director of Sales, the Sales Manager leads and develops a high-performing sales team to drive revenue growth and deliver an exceptional customer experience. This role provides hands‑on coaching, accountability, and leadership while modeling the company’s mission, values, and standards.

• Lead, coach, and develop Sales Representatives through training, feedback, and performance management.
• Recruit, onboard, and train new team members.
• Conduct regular team meetings, ride‑along sessions, and 1:1 performance check‑ins.
• Set clear expectations and hold the team accountable.
• Partner with HR on performance reviews and development plans.
• Creates/provides opportunities for employees’ growth and development.

• Meets and exceeds sales goals and other key performance indicators for the company and individual sales representatives.
• Targets performance management and training to achieve sales goals and other key performance indicators.

• When customer issues are escalated to their level, works to resolve all issues with customers.
• Ensures customers have a remarkable experience.

Sales Representatives

• Strong knowledge of sales, marketing, and customer service principles; construction industry experience preferred.
• Excellent verbal, written, and presentation communication skills.
• Strong organizational, leadership, and computer skills, including use of standard business software.
• Associate’s or Bachelor’s degree preferred, or an equivalent combination of education and experience demonstrating a proven track record.
• Ability to read, write, speak, and understand English.
• Valid driver’s license, acceptable driving record, and ability to drive for company business.