Hotel Restaurant Server

Genuine hospitality begins and ends with our associates.

Each of our hotels delivers an authentic experience that honors its community. Our associates are the bedrock of that experience. We take seriously our responsibility to invest in our employees so that they may build long‑lasting hospitality careers. If you’re interested in a career at any of our properties, or if you’d like to work at our corporate office in Madison, Wisconsin, click below to view all available positions.

Hospitality is one of the most resilient, adaptable and dynamic industries on the planet. It is an industry of constant change, where technology and innovation combine with genuine interactions to improve the guest experience.

Location: Jefferson Street Inn

201 Jefferson Street

Job :840

# of Openings:0

The Server is responsible for providing friendly, attentive, and efficient service to guests, ensuring an exceptional dining experience from start to finish. This role includes taking food and beverage orders, delivering items promptly, and assisting with any guest needs while maintaining a clean and organized work area.

• High school or equivalent education required.
• Previous serving experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Positive attitude and professional appearance.
• Must meet any legal age requirements for serving alcohol.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Understand menu preparation, pronunciation and food standards to effectively communicate to customers.
• Expedite and serve food and beverage items at the request of customers and properly place the order within the operation to ensure quality and timing.
• Clear tables and return all equipment to their respective areas.
• Ensure that minors and intoxicated persons are not served alcoholic beverages.
• Ensure service corridors safety by transporting all equipment in the proper manner.
• Be responsible for handling of all food, equipment and service items to local health requirements.
• Ensure that all slips, spills and breakage are attended to immediately.
• Communicate to support staff (greeters, bartenders, bus attendants) to maintain the highest level of service to patrons.
• Greet guests warmly and present menus.
• Take food and beverage orders accurately and enter them into the POS system.
• Deliver food and drinks promptly, ensuring accuracy and presentation standards are met.
• Check back with guests to ensure satisfaction and address any concerns promptly.
• Maintain cleanliness of tables, dining areas, and service stations.
• Assist in setting up, cleaning, and restocking service areas as needed.
• Follow all food safety and sanitation guidelines.
• Handle guest payments and process transactions accurately.
• Work closely with other team members to ensure smooth service flow.

• Assist in moving any tables and chairs as assigned.
• Inform supervisor of any problems or complaints and assist the guests in accordance to the standards of operation.
• Responsible for the proper handling of all equipment, i.e., china, glass, silver, items and props, ensuring proper storage after use.

liRequires good communication skills, both verbal and written.
• Knowledge of table service standards.
• Knowledge of appropriate table settings and service ware.
• Ability to describe all menu items and methods of preparation.
• Requires cash handling and credit system procedures to be followed.

This is an hourly role and will be scheduled based on operational need/coverage.

The Server reports directly to the Food & Beverage Manager and has limited scope of supervisory responsibilities based on function of position.

Ability to lift to 50lbs,…