Sales & Service Technician II; Field Install & Repair

Sales & Service Technician II (Field Install & Repair)

Job

Location:

1851 N 14TH AVENUE, WAUSAU, WI 54401

Union: CWA 4671 - CBA 046

Hiring Manager:
Austin Weiler

# of Openings: 1

Posting Dates: 11/5/25-11/12/25

Wage Range: $18.11 - $37.13 per hour

Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.

• Frequent driving and moderate travel.
• Install and maintain inside wire for residential/business broadband (HSI/Video) service.
• Install networking equipment including Fiber to the Home, ONT, wireless routers, modems, gateways, DSLAMs, residential gateways, HSI, and business class routers.
• Perform cable construction and maintenance work on all network facilities, including conduit/manhole repairs, cross-connections, etc.
• Read service orders, trouble tickets, outside plant drawings, circuit diagrams, electrical schematics.
• Execute maintenance, repair, and preventive maintenance on buried, aerial, and underground cable/fiber using various plant elements.
• Conduct aerial work such as pole climbing, ladder, bucket truck operations.
• Place aerial and buried plant and service drops.
• NAVIGATE the web, set up business/residential computers and demonstrate to customers.
• Support and actively promote company products and services.
• Adapt to changes in the business, technology, skills and procedures.
• Assist other departments and contractors; be self‑motivated; mentor co‑workers; complete assignments on time.

• High school diploma or equivalent.
• Experience in telecommunications installation and maintenance.
• Basic keyboard and software skills.
• Must complete pole climbing certification; weight limit not exceed 275 lbs.; fully clothed and appropriate footwear.
• Must complete company-provided training and demonstrate ability to complete full installs.
• Work independently; desire for face‑to‑face customer interaction.
• Work outdoors in adverse weather, isolated or confined spaces.
• Valid driver’s license and satisfactory driving record; CDL preferred.
• Availability for flexible scheduling, holidays, after-hours, and call‑outs.
• Meet minimum results in standard tests for this position as set by the company.

• Climb poles and ladders; frequently lift up to 75 lbs.; push, reach, bend, and stoop; manual dexterity; good balance; long standing or sitting; good color vision.

• Cable locator
• Hand tools
• Handheld terminal
• Various test equipment
• 4 Tel test system
• Laptop computer
• Splicing equipment
• Fiber optic testing equipment

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #Build Gigabit America .

Frontier Communications is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.