Solution Development Lead

The Solution Development Lead evaluates new and renewal service opportunities across Dematic's full service portfolio, including Resident Maintenance and Below-the-Line Services and Support. This role develops customer-specific costings aligned to the Dematic solution and documents key inputs to support accurate, competitive proposals. Working cross‑functionally, the Lead develops safe, low‑risk, and innovative service solutions, may lead proposal teams and present recommendations to Sales and customers, and supports a smooth transition to Operations following contract award.

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

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Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

• Works on medium to large sized, individual projects, where design is complex integrating hardware and software.
• Analyzes customers' business requirements and application objectives; develops an application design in products to meet customers' needs and uptime guarantees.
• Will understand customer operations as well as Dematic products which will then derive staffing levels needed for success as needed.
• Able to bundle service offerings that are a perfect complement to our new business system solutions.
• Generates all costing workbooks for opportunities and services assigned.
• Develops and documents the data needed to generate a proposal document and works with the proposal team to ensure accuracy.
• Assists in the development of new proposal content for new services.
• Monitors assignment schedule and partners with sales on missing information for assignment completion.
• Assists with the maintenance of the Dematic proposal boiler plates as assigned.
• Responds to semi‑complex inquiries related to the iProposal tool design, functionality, and usage.
• Initiates reviews with operation stakeholders on costing methodologies and adjusts as needed.
• Coordinates meetings with Sales and Operations to discuss renewals that fall outside the standard costs and documents the agreements.
• Able to manage multiple priorities and work with key stakeholders to ensure that all assignments are not only accurate, but are completed on time, according to target completion dates. Conducts training sessions covering specified areas such as estimating standards, sales proposal standards, etc. to the Business Development department.
• Performs complex technical interchange and knowledge transfer for both processes and application of products to system design.

• BS/BA in related discipline or advanced degree
• 5-8 years of successful experience in related field. Advanced degree may be substituted for experience, where applicable.
• Travel up to 25% of the time
• Ability to lead, direct, motivate, and coordinate activities of a proposal team
• Strong written and verbal communication skills
• Ability to manage multiple opportunities with various deadlines simultaneously.
• Reliably forecast and report out on proposal status