Inside Sales Representative

Inside Sales Representative – Lightner and Lightner, Inc.

Location: Wauwatosa, Wisconsin

Employment Type: Full-time

Seniority Level: Entry level

Company: TWO MEN AND A TRUCK® franchise

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents

• Previous sales (inside or outside), Customer Service Representative (CSR), and/or Account Representative experience preferred
• Excellent customer service skills (friendly, courteous, and helpful)
• Effective listening and communication skills; good grammar, voice, and diction
• Good organizational and time management skills
• Ability to analyze and solve problems effectively
• Accurate, consistent attention to detail
• Demonstrated understanding and application of effective selling strategies and techniques
• Confidence to initiate customer contact and comfortable asking for the sale
• Strong team player who works productively with a wide range of people and personalities
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Basic computer and keyboarding skills; able to perform basic business math
• Able to present a professional image at all times to customers and vendors
• Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
• Must be proficient with all Microsoft applications
• Complete and pass a criminal background check and drug screening
• Valid Wisconsin driver’s license with a clean driving record
• Bilingual is a plus

• Pay Rate: $50,000 – $70,000 average earning potential (hourly pay plus monthly incentives and uncapped commission), with top inside sales representatives earning over $70,000 annually
• Health, Vision, and Dental Insurance offered
• Life Insurance provided to employees after 30 days
• Paid training, career development, and advancement opportunities
• Weekly paychecks & direct deposit available
• 401(k) plan with 401(k) match and PTO
• Employment Assistance Program