Care Coordinator

Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring:
Care Coordinator

Location:
Wauwatosa

As a Care Coordinator, you'll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.

• Serve as a key point of contact for patients, helping them move confidently through care
• Reduce cancellations by proactively rescheduling and addressing concerns
• Prep appointments with cost estimates and insurance info
• Communicate procedure details, financial options, and pre/post-op instructions
• Collaborate with internal teams to deliver a smooth patient experience
• Support multiple clinics virtually or in person, as needed
• Educate and schedule patients for procedures
• Crosstrain as a Medical Assistant and Patient Services Representative

• Strong customer engagement in a sales-driven setting
• Experience with treatment planning and cost conversations
• Insurance knowledge and comfort with medical terminology
• Excellent communication, organization, and adaptability
• Willingness to support nearby clinics as needed

• 16+ days PTO (prorated first year) + paid holidays
• Health, dental, and vision coverage with employer-paid HRA
• 401k match & life insurance
• Regular business hours—no nights or long weekends
• A culture that values solutions and encourages growth

Monday - Friday: 8:00 am - 4:30 pm. This is a 32-40 hour flex position.

ADVENT Careers Website