Medical Assistant

Company Information

Our client company is a fast-paced outpatient clinic providing high-quality, patient-centered care in a collaborative clinical environment.

Job Summary

The Medical Assistant supports both clinical and administrative operations in a busy clinic setting. This role requires flexibility, attention to detail, and strong communication skills to assist with patient care, front desk coverage, documentation, and coordination with providers, insurance companies, and pharmacies.

Responsibilities / Job Duties

• Greet patients in person and over the phone and determine the purpose of their visit
• Provide outstanding customer service to create a welcoming patient experience
• Register and check in patients; collect paperwork and verify insurance information
• Schedule patient appointments according to established guidelines
• Answer and route calls on a multi-line phone system
• Prepare, pull, organize, scan, and file patient charts
• Perform vitals and assist with labs
• Assist providers with patient care and clinic workflows
• Communicate with outside providers, pharmacies, and insurance companies
• Assist with prior authorizations and chart monitoring
• Support front desk operations, including payment processing and cash logs
• Maintain a clean and organized waiting area
• Proctor tablet-based applications for patient use
• Maintain patient confidentiality and comply with clinic policies
• Remain organized and focused in a fast-paced environment with frequent interruptions

Education

• High school diploma or equivalent
• Certified Medical Assistant (required)

Qualifications

• Strong verbal and written communication skills
• Ability to follow clinic policies and procedures
• Excellent attention to detail and organizational skills
• Ability to multitask and adapt to daily workflow needs
• Positive, professional, and patient-focused attitude

Experience

• Minimum of 2 years of experience in a clinic or hospital setting
• Medical Assistant or CNA experience in a clinical environment

Skills

• EMR experience preferred
• Comfortable using Apple computers and learning new systems

Additional Requirements

• Ability to work in a fast-paced clinical environment
• Maintain confidentiality and professionalism at all times

Schedule / Shift

• Full-time
• 4 days per week
• Monday-Thursday: 7:50 AM - 5:00 PM (some days may extend to 5:30 PM)
• Occasional Friday training with advance notice
• No weekends

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

* As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities.

Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.