Senior ServiceMax Technical Architect

Position

Senior Service Max Technical Architect

Salary range: $160,000 - $200,000 per year. Actual pay based on experience; discuss with recruiter.

Full-time

Mid-Senior level

Information Technology – IT Services and IT Consulting

• Experience as Salesforce / Service Max Technical Architect.
• Understanding of field service business.
• Excellent knowledge of Salesforce & Service Max, including Lightning (Aura & LWC).
• Manage API integrations and web services.
• Experience with Flows, Process Builder, and Trigger development.
• 10+ years IT/FSM/SFDC experience (preferable).
• Minimum 5 years’ experience on Service Max configuration, architecture, and development.
• Experience as Salesforce / Service Max Senior Developer.
• Design and develop solutions that best leverage Service Max features to support critical business functions and meet project objectives, business requirements, and customer goals.
• Develop, test, and document custom development, integrations, and data migration elements of Service Max implementation.
• Provide technical leadership and guidance for Service Max implementations and/or customizations.
• Set best practices for integration and application development, deployment, testing, and iterative refinement to junior developers.
• Review and finalize high-level design of solutions with the customer.
• Guide estimation of user stories and clarify ambiguities with requirements.
• Collaborate with technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
• Analyze and resolve Service Max related issues and requirements with customers.
• Participate in the full software development life cycle from technical design to development, testing, and deployment.
• Participate in technical design discussions and develop technical solution documentation aligned with business objectives.
• Develop comprehensive system blueprints, diagrams, and documentation to guide implementation.

• Experience as Salesforce / Service Max Technical Architect.
• Strong background in Salesforce, Service Max, and field service business.
• Proficiency in API integrations, web services, Flows, Process Builder, and Trigger development.
• 5+ years of Service Max configuration, architecture, and development; 10+ years of IT/FSM/SFDC experience.
• Senior developer experience in Salesforce / Service Max.

• Discretionary annual incentive.
• Comprehensive medical coverage: health, dental & vision, disability, and pet insurance.
• Family support: maternal & parental leaves.
• Insurance options: auto & home insurance, identity theft protection.
• Convenience & professional growth: commuter benefits, certification & training reimbursement.
• Time off: vacation, sick leave, holidays.
• Legal & financial assistance: legal assistance, 401(k), performance bonus, college fund, student loan refinancing.

Direct message the job poster from Tata Consultancy Services. Apply within the next 2 days to be among the first 25 applicants.