Asset Protection Associate

The Wauwatosa Scheels will open April 3rd, 2027

This full-time position will start in November/December of 2026. We will start hiring part-time positions in November of 2026.

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience
• Learning and Adapting to Constant Change
• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence
• Taking Pride in Our Work and Thinking Like Owners
• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond
• Expecting Honesty and Integrity in All That We Do
• Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities:

Asset Protection

• Communicate with leadership regarding encounters and investigations
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Assist leadership with cash handling and transfers
• Observe customers and associates for potential acts of theft or fraud
• Addressing external theft concerns through uniform presence with strategic methods, as well as apprehending shoplifters when appropriate, according to company policy, ethical standards, and guidelines
• Monitor video via CCTV and conduct on-site interviews
• Documenting incidents by creating objective and thorough reports in a timely manner
• Maintaining all apprehension and investigation records according to company standards
• Developing and maintaining knowledge and use of CCTV surveillance equipment
• Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
• Maintain a highly visible deterrent to crime and positively influence the security incident rate, as well as assist with inventory controls
• Ability to work night, weekend, and/or early morning hours based on business needs

Safety

• Help mitigate security risks to provide a safer environment for employees and customers
• Welcome all customers, visitors, and vendors professionally, and assist them in locating staff within the stores
• Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
• Examine and properly tag property being brought into the stores, including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
• Complete monthly reports on safe or non-safe practices found on the sales floor or back stocks

Compensation:

Starting $24/Hour

Schedule Requirements :

This position does require some evenings, weekends and various holidays.

Education & Experience:

• High School Diploma/GED College graduate preferred
• Proven track record of strong communication and organization skills
• Preference for candidates with prior Loss prevention…