Certified Automotive Service Technician

Join our dynamic team at Dale Howard Auto Center of Waverly as a Certified Auto Technician! We’re seeking a skilled professional, preferably certified with Chrysler, to help drive excellence in our service department.

Provides automotive services by performing inspections, repairs, maintenance, and installations efficiently, safely and according to quality and time standards set by the dealership.

• Completes service and repair assignments correctly, to pass quality inspections or test drives, while documenting all steps involved in this process
• Actively listens to concerns, takes action to respond to others needs
• Promotes dealership by presenting professional image, positive attitude, and clean work area
• Promotes a productive working relationship with others
• Speaks clearly, concisely and effectively

• Make all decisions and performs all actions in adherence to our dealerships core values of authentic, driven, opportunity, giving back and being a team player
• Maintain production levels set by service management
• Maintain manufacturer specific training certification levels set by management

• Be at work station ready to start work at assigned time
• Use dealer management system to track and document repairs
• Complete multi-point inspection on every vehicle.
• Test drive vehicles to verify customers concern and repair
• Record all required diagnostic codes / measurements / information
• Access repair information on manufacturer and other websites as required
• Utilize technical assistance and other resources to diagnose vehicle
• Perform accurate detailed vehicle diagnosis
• Print and attach any supporting documents used to repair order
• Work with parts personnel to obtain part pricing and availability
• Repair vehicle using established acceptable repair procedures in a timely manner
• Maintain cleanliness of customers vehicle
• Maintain organization and cleanliness of work area and dealer owned equipment
• Assist other technicians when required
• Completes repair orders within specified time frame as directed
• Notifies Shop Foreman and or Service Advisor if delays are expected

• Moving about the dealership to complete auto service and repair
• Using hand and/or power tools and equipment consistent with industry standards Working Conditions
  • Noise
  • Vibration
  • Paint
  • Dust
  • Exhaust fumes
  • Other hazardous and non-hazardous materials
  Qualifications
  • High school diploma or the equivalent
  • Ability to read and comprehend instructions and information
  • Valid driver’s license and acceptable driving record
  • Maintains certifications or licenses required by state law
  • Maintains certifications or training completion as required by vehicle manufacturer
  • Completion of technical school or other form of instruction or training
  • Owns tools required to perform repairs and services
  • Stellantis technician certification preferred but not required.
  Skill Requirements
  • Achieving High Standards focuses on ensuring customer satisfaction, getting results, displaying professionalism, and maintaining awareness to details. This includes understanding the importance of serving the customer and anticipating their needs, being a “self-starter”, consistently achieving or exceeding goals, showing concern for all aspects of the job, monitoring activities over time and following ethical standards set by the company.
  • Working Effectively with Others focuses on valuing teamwork, listening, speaking and writing effectively, and influencing customers. This includes being aware of the impact of one’s own behavior on others, using active listening skills to demonstrate understanding and sensitivity, adjusting explanations for different audiences to ensure understanding, expressing ideas clearly and organizing them in a logical and concise form, and persuading others to change their opinion based on the information that one provides.
  • Handling Pressure focuses on adapting to change, maintaining composure, resolving conflicts, and multi-tasking. This includes the willingness and ability to change work practices or priorities in response to changing conditions, maintaining performance under stress or opposition, maintaining quality while shifting back and…