PVT Product Engineer

• Investigate customer and production quality concerns using warranty claims, customer and dealer feedback, plant data, returned parts, and other quality information.
• Review warranty claims and customer comments daily. Partner with the Central Triage Team to classify claims accurately, and contact dealerships as needed to clarify diagnoses, repairs, and parts returns.
• Drive interim containment actions (ICA) and permanent corrective actions (PCA) for concerns raised through warranty, executive escalations, social media feedback, technical hotlines, and other sources.
• Take ownership of customer-critical issues through resolution, including root-cause analysis and follow-up on corrective actions.
• Create and manage quality-improvement projects in IRIS/SIMPSN, track actions to completion, and communicate support needs through Vehicle Functional Group (VFG) quality leaders and Functional Quality Reviews (FQRs).
• Support the Warranty Center Triage Team by accurately binning claims and preparing clear, accurate Project Objects (POs).
• Support assembly-plant quality activities, including stop ships, stop builds, campaigns, audits, first-time-through issues, ergonomic concerns, and other production priorities.
• Partner with Supplier Technical Assistance (STA) engineers, suppliers, and Variability Reduction Teams (VRTs) to resolve supplier and subsystem concerns.
• Lead plant trials and support design changes, running changes, and engineering releases that improve quality, cost, fit, or supplier performance.
• Initiate or support WERS engineering concerns and alerts and contribute to current-model design projects and vehicle launches.
• Maintain subsystem- or VFG-level quality documentation and present updates at daily plant-quality reviews, VRT report-outs, and Vehicle Quality Reviews.
• Keep supervisors, peers, and cross-functional partners informed of priorities, progress, risks, and support needs.

• Bachelor’s degree in engineering.
• Strong technical problem-solving and decision-making skills.
• Clear written, verbal, and presentation skills, with the ability to work effectively across engineering, manufacturing, supplier, and service teams.
• Ability to manage competing priorities in a fast-paced assembly-plant environment.

• Bachelor’s degree in mechanical engineering; a master’s degree in mechanical engineering is a plus.
• Five or more years of relevant experience in product development, design and release, quality, program, or manufacturing engineering. Production-plant and PVT experience are especially valuable.
• Experience with containment, root-cause analysis, and corrective-action methods.
• Six Sigma Black Belt training or certification.
• Experience creating or reviewing DFMEA, PFMEA, and SCCAF documents.
• CAD experience with CATIA V5 and Teamcenter.
• Working knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Familiarity with Ford warranty and quality processes, including Early Claims Binning (ECB) and Balanced Single Agenda for Quality (BSAQ).
• Experience with WERS, IRIS/SIMPSN, JIRA, SREA, CR, Notices, Alerts and AIMS.
• Strong teamwork and leadership skills, including the ability to present technical.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a change maker, a technical expert, a culture builder...or

all of the above? No matter what you choose, we offer a work life that…