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QA Data Specialist; Wayne AJC

Job in Wayne, Wayne County, Michigan, 48184, USA
Listing for: SER Metro-Detroit
Full Time position
Listed on 2025-10-30
Job specializations:
  • Healthcare
    Data Scientist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: QA Data Specialist (Wayne AJC)

JOB TITLE: QA/Data Specialist

DIVISION: Adult Services

DEPARTMENT: SEMCA Wayne AJC (PATH)

LOCATION: Wayne American Job Center (35731 W Michigan Ave, Wayne, MI 48184)

REPORTS TO: Program Manager

FLSA STATUS: Non-Exempt/Hourly

CLASSIFICATION: Full-Time Regular

APPROVED DATE: 9/8/2025

Job Summary

Responsible for quality assurance and data validation for Career Center programs. Maintains accurate and up-to-date program performance data systems and ensures that the Centers are contract‑compliant with local, state, and federal regulations governing program activity.

Essential Duties & Responsibilities
  • Conducts internal audits and quality assurance procedures.
  • Coordinates and organizes Data Validation and Internal Controls files to ensure compliance and coordinates state and programmatic review of files.
  • Compiles program statistics and performance data and prepares related reports for submission as required.
  • Reconciles and validates reports with related data files and systems, reports errors and corrections to management.
  • Assists in evaluating current procedures and practices for accomplishing program objectives. Develops and recommends alternative methods for performance improvement.
  • Actively participates in the update and maintenance of accurate electronic, internal, and external reporting systems to track program performance and individual status of program participants.
  • Provides guidance to staff for accurate interpretation and implementation of service delivery reporting policy and procedures.
  • Maintains knowledge of the statement of work and performance goals. Facilitates compliance with contract provisions for funding sources.
  • Works with management to establish standards of excellence using qualitative and quantitative methods.
  • Ensures files are maintained and provides technical assistance.
  • Identifies best practices and communicates findings to management
  • Communicate with staff and partner agencies to ensure consistent and accurate reporting of participation activity.
  • Identifies, develops, and shares resources and information to be used to support operations.
  • Conducts follow‑up alignment with established benchmarks for each project. Determines attainment of goals and recommends additional action plans when appropriate.
  • Participant activity data, such as participation hours, is entered into the One Stop Management Information System (OSMIS) and internal reporting system, which ensures the accuracy of the data entered.
  • Verifies participant registration and other data in OSMIS. Communicate with the Michigan Department of Health and Human Services (MDHHS) and funding sources to share and/or request participant information.
  • Participates in the maintenance of an up-to-date automated reporting system to track program participation hours/program completion and placement status of program participants.
  • Monitors and completes internal audits of participant files for accuracy and completeness.
  • Communicates with staff to ensure consistent and accurate reporting of participation activity.
  • Provide ongoing technical assistance to staff as needed.
  • Contributes to the team effort by performing other duties as assigned.
  • Job Qualifications
  • Bachelor’s Degree in a relevant area of study or minimum 5 years of work experience in data management for workforce development programs.
  • Minimum of three years of experience working in community programs and two years coordinating quality assurance or management information systems for WIOA, PATH or other workforce development programs and services.
  • Knowledge of federal, state, and local regulations affecting WIOA/PATH program operations.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Access).
  • Computer skills necessary to effectively maintain a database and generate reports.
  • Analytical ability to identify and resolve reporting errors.
  • Knowledge of business practices, administrative procedures, and personnel development.
  • Ability to function independently and as a team member.
  • Excellent oral and written communication skills.
  • Bilingual language skills in English/Spanish or English/Arabic are preferred.
  • Interpersonal skills necessary to effectively communicate with staff and partner…
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