Patient Service Specialist

Patient Service Specialist – Kessler Rehabilitation Center

Location: Boonton, Riverdale, Wayne, SPLIT

Schedule: Full‑Time, 40 hours weekly

Compensation: $20–$24 hourly depending on years of experience

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

• Start Strong:
  Our mentorship and orientation programs ensure a successful transition
• Ease the Burden:
  Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh:
  Generous PTO to maintain a healthy work‑life balance
• Your Health Matters:
  Comprehensive benefits packages
• Invest in Your Future:
  Company matching 401(k) retirement plans
• Advance your Career:
  We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of the facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third‑party payers, and all other necessary clerical and office functions.

Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over‑the‑counter cash. Possesses exceptional communication skills.

• High School Diploma or equivalent required
• Two years in medical office setting that required multi‑tasking – preferred
• Knowledge of health insurance – preferred
• Basic computer skills including keyboard familiarity and word processing; office procedures, filing, verbal and written communication; fax and photocopy – required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members – required
• Must be available early mornings and evenings for all shifts Monday – Friday

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care