Product Engineer

Product Engineer

Location: Wayne, NJ.
Department: Engineering / Solutions Architecture.
Employment Type: Full-Time.

We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer‑facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud‑hosted components of our platform. This role is for a curious, do‑it‑all builder with a hardware engineer’s heart – always learning, solving, and making things work.

Embedded Systems Deployment & Management

• Build, configure, and maintain Ubuntu‑based embedded systems (Jetson, ARM SBCs, x86 industrial PCs).
• Create and manage system images, OTA updates, provisioning pipelines, and device monitoring.
• Troubleshoot kernel‑level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues.
• Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging.
• Maintain accurate deployment documentation and revision control.

Cloud & IT Systems Operations

• Assist with deployment, configuration, and monitoring of cloud‑based services, containers, and microservices.
• Work with engineering teams to validate releases in staging and production environments.
• Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components.
• Support IT‑related tasks such as networking, identity management, VPN configuration, and secure endpoint management.

Solution Architecture Support & Pre‑Sales Activities

• Participate in sales calls and demos, configuring environments and presenting system capabilities.
• Prepare and support demo units, pilot systems, and on‑site proof‑of‑concept installations.
• Communicate clearly with customers to gather requirements and recommend deployment best practices.
• Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption.

Customer & Partner Interaction

• Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting.
• Provide training, documentation, and technical support during evaluations and early deployment phases.
• Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams.

Internal Collaboration

• Work with engineering to test new releases on embedded devices and cloud services.
• Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales.

• 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems.
• Strong understanding of systemd, networking, containers, and Linux internals.
• Experience with embedded hardware (Jetson, ARM boards, industrial PCs).
• Comfort with cameras, sensors, network interfaces, and low‑level debugging tools.
• Ability to write shell scripts;
  Python proficiency preferred.
• Experience supporting or managing cloud deployments.
• Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates).
• Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem‑solving.

• Experience with video analytics, access control, ALPR, or other hardware‑integrated AI solutions.
• Familiarity with Tailscale (or similar), VLANs, and secure remote access.
• Exposure to Dev Ops practices or infrastructure as code.
• Prior pre‑sales engineering or customer success engineering experience.
• Ability to prepare technical documentation and clear customer‑facing materials.

• A mix of hands‑on engineering and customer‑facing technical work.
• Opportunity to work on cutting‑edge embedded and cloud technologies.
• Competitive salary, benefits, and flexible work arrangements.

Experience: Required
Employment: Full‑time
Schedule: Monday‑Friday, 9AM‑5PM
Salary: $50,000 – $70,000 yearly
Starting time: Immediate start!

Ability to Commute: Wayne, NJ 07470 (Required). Occasional travel may be required.

About Inex Technologies:

Inex Technologies has led in vehicle imaging and ALPR since 1993, delivering 99+% accuracy in the toughest environments.