Network Support Engineer – Linux - SIP​/VoIP

Base pay range

$/yr - $/yr

This is not a helpdesk job and not a 9–5 network role.

Our client builds mission‑critical voice and communication platforms used by large telecom and enterprise customers. When systems are live, they need engineers who can diagnose real problems, under pressure, in production.

• Debugging SIP / VoIP call issues
• Using logs, traces, and Wireshark to find root cause

• Troubleshoot issues across:
  • SIP signaling & call flow
  • Networking and media paths
• Analyze logs, traces, and packet captures
• Work directly with customer engineering teams
• Coordinate with internal development teams on fixes
• Participate in maintenance windows and upgrades
• Join a rotating on‑call schedule after ramp‑up

This is a Tier 2 / Tier 3 support role, not entry‑level and not design‑only.

• Hands‑on experience supporting VoIP / SIP systems
  • SIP call flows
  • Packet captures (Wireshark)
• Experience supporting production environments
• Clear communicator with technical customers
• Willing to work on‑site

• Telecom or carrier‑grade environments
• Scripting or automation
• VMware or Cisco IOS exposure On‑call & compensation
  • Base salary around $100‑130K
  • Looking for engineers who take ownership, not just tickets
  Who this is best for
  • Support engineers who enjoy solving real problems
  • VoIP / SIP engineers who want depth, not buzzwords
  • Engineers comfortable with responsibility and visibility
  • People who want to be trusted with critical systems
  Work Authorization

  Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship—whether employer, third‑party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

  Seniority
  
  level

  Associate

  Employment type

  Full‑time

  Job function

  Information Technology and Engineering

  Industries

  Technology, Information and Media

  Benefits
  • Medical insurance
  • Vision insurance
  • 401(k)

  Interested? Apply here or reach out for a quick, confidential conversation.