Senior Director, Facilities Management

Lead facilities management operations across a 40-site retail banking portfolio in Northern New Jersey. This role combines hands‑on engineering expertise with strategic oversight of multiple Facilities Managers, ensuring operational excellence and regulatory compliance across all locations.

• Direct facilities operations across 40 retail banking locations, ensuring optimal performance of building systems, infrastructure, and physical environments.
• Lead and mentor a team of Facilities Managers, providing guidance on technical issues, vendor management, and operational priorities.
• Develop and implement standardized operating procedures and maintenance protocols across the portfolio.
• Coordinate preventive maintenance programs, emergency response procedures, and capital improvement projects.
• Oversee HVAC, electrical, plumbing, fire/life safety, and security systems across all sites.
• Troubleshoot complex building system failures and provide technical direction to site teams.
• Review and approve engineering designs, specifications, and contractor proposals for renovation and repair projects.
• Ensure compliance with all building codes, safety regulations, and banking industry standards.
• Develop annual operating budgets and capital expenditure plans for the portfolio.
• Negotiate and manage vendor contracts, service agreements, and supplier relationships.
• Implement energy management initiatives and sustainability programs.
• Analyze facility performance metrics and recommend operational improvements.
• Maintain secure, compliant environments that meet retail banking operational requirements.
• Coordinate facilities work around branch operating hours with minimal customer disruption.
• Support branch openings, closures, renovations, and reconfigurations.
• Ensure physical security systems integrate with banking security protocols.

• Bachelor's degree in Engineering, Facilities Management, or related technical field, or equivalent combination of education and experience.
• Minimum 7-10 years progressive facilities management experience with engineering/operations background.
• Minimum 3-5 years leading facilities operations in retail banking or financial services environment.
• Proven experience managing multiple Facilities Managers or technical staff.
• Strong working knowledge of building systems (HVAC, electrical, plumbing, fire/life safety).
• Understanding of building codes, OSHA regulations, and ADA compliance requirements.
• Proficiency with CMMS/CAFM systems and facilities management software.
• Project management capabilities for capital improvements and renovations.
• Direct experience with retail banking branch environments and operational requirements.
• Understanding of banking security standards and regulatory compliance frameworks.
• Familiarity with customer‑facing facility considerations in financial services settings.
• Demonstrated ability to lead, develop, and motivate technical teams.
• Strong vendor management and contract negotiation skills.
• Excellent problem‑solving abilities and decision‑making under pressure.
• Effective communication skills with technical staff, executives, and business stakeholders.

• Professional certifications (FMP, CFM, PE, or equivalent).
• Experience managing geographically dispersed portfolios.
• Background in critical facilities or 24/7 operations.
• LEED certification or sustainability program experience.

Regular travel throughout Northern New Jersey portfolio required (estimated 50-70% of time).

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:  –  USD per year.…