Sr. Product Manager

Remote, USA (Hybrid in Wayne, PA or Naperville, IL)

As a Senior Product Manager at Frontline Education, you will own customer and

business outcomes for key product areas that help school districts operate more

effectively and support the people who make learning possible. You will work

within an empowered Product, Design, and Engineering team, partnering closely

to identify meaningful customer problems, define measurable outcomes, and

deliver solutions that create lasting value for educators and administrators.

This role is especially well-suited for someone who thrives in understanding

customer needs, uncovering opportunities through research and discovery, and

translating insights into clear product direction and measurable impact. Working

at the intersection of customer needs, business priorities, and evolving

technology, you will help bring clarity to complex problems and deliver intuitive,

scalable experiences designed for the real world of education.

• Define and evolve product strategy grounded in customer insight, data, business
• priorities, and a deep understanding of the education landscape
• Partner closely with Product Design and Engineering in an empowered product
• team model with shared accountability for customer and business outcomes
• Translate complex problems into clear outcome-based priorities, roadmaps, and
• measurable customer and business outcomes
• Spend significant time engaging with customers and stakeholders through
• discovery, research, and validation activities to uncover unmet needs and
• opportunities
• Lead discovery, prototyping, experimentation, and validation efforts to
• accelerate learning, reduce risk, and improve decision quality before scaling
• investment
• Make thoughtful prioritization and trade-off decisions that balance customer
• needs, business goals, technical realities, and long-term product strategy
• Use qualitative and quantitative insights to inform decisions, improve customer
• experiences, and identify opportunities to drive adoption, retention, satisfaction,
• and operational efficiency
• Align cross-functional stakeholders around product direction, success metrics,
• priorities, and desired outcomes
• Champion simple, scalable solutions that improve usability and deliver
• meaningful long-term value for customers and the business
• Explore emerging technologies and AI-driven capabilities in practical ways that
• improve customer workflows, operational effectiveness, and user outcomes

• Experience leading product initiatives in a SaaS or technology-driven
• environment
• A track record of delivering products that solve meaningful customer problems
• and drive measurable business and customer outcomes
• Strong customer discovery, product strategy, and prioritization skills, with the
• ability to translate insights into actionable product direction
• Experience working within cross-functional Product, Design, and Engineering
• teams to deliver customer and business impact
• Confidence working with data to inform decisions, evaluate success metrics, and
• communicate insights clearly
• Experience collaborating across teams including engineering, design, sales,
• customer success, and other customer-facing roles
• Strong ability to connect strategy with execution and align teams around a
• shared vision and measurable outcomes
• Experience navigating ambiguity and defining clear paths forward in complex
• problem spaces
• Strong stakeholder management, influence, and cross-functional leadership
• abilities without relying on direct authority
• Experience leading experimentation and validation efforts to improve learning
• velocity and decision quality
• Familiarity with education technology or a strong interest in improving
• outcomes for schools and communities

• A natural curiosity for understanding users, systems, workflows, and
• opportunities for improvement
• Comfort navigating ambiguity and making thoughtful decisions as new
• information emerges
• A collaborative mindset that values diverse perspectives, empowered teams,
• and shared accountability for outcomes
• A focus on continuous learning and openness to new tools, approaches, and
• ways of working
• A practical, responsible approach to applying technology and AI capabilities to
• improve customer and business outcomes
• The ability to balance long-term vision with near-term execution and
• measurable impact
• The ability to navigate complexity, influence without authority, and drive
• alignment across diverse stakeholders