Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage store operations and effectively collaborate with store management and crew.
• Supervise the store’s crew by assigning, directing and following up on all activities.
• Communicate information efficiently between store management and crew.
• Assist customers with their questions, problems and complaints; promote the CVS customer service culture.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and execute displays, signage and inventory of weekly, promotional, and seasonal merchandise.
• Reset departments following POGs.

• Deductive reasoning, analytical skills and computer proficiency.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts and overtime; responsive to urgent store issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent – Preferred but Not Required.

Hourly rate: $16.50 – $24.00. Weekly hours: 29.

• Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
• No‑cost wellness programs for all colleagues, including screenings, tobacco cessation, weight management, counseling and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We anticipate the application window for this opening will close on: 03/29/2026.