Application Analyst; UKG

Job Title: UKG Application Analyst (Applications Analyst III)

Location: Fishersville, VA

Onsite Requirements: Hybrid; at least 2 days/week onsite (Fishersville, VA)

Compensation Range: $85,000-$105,000 base salary (Direct Hire/Perm)

Benefits: Offered (see Benefits section)

Join a lean, growing healthcare/nonprofit organization where this role will have a true seat at the table and meaningful influence on systems, process improvement, and decision-making. This position sits within IT and partners closely with HR and Payroll business partners to support UKG from a technical and security-focused perspective. The environment includes manual reporting/data pulls today, so a continuous-improvement mindset and comfort operating in a resource-lean setting are essential.

Opportunity requires prior UKG Pro WFM experience, hands-on enterprise systems optimization and configurations, and strong excel expertise. This candidate must be authorized to work as US Citizen or Green Card Holder and within commutable driving distance to Fishersville, VA.

• Serve as the primary application expert for assigned enterprise systems, owning configuration, upgrades, issue resolution, and change requests.
• Support UKG with a technical and security-first approach in partnership with HR and Payroll stakeholders.
• Lead or contribute to cross-functional projects for implementations, upgrades, and optimization initiatives.
• Assess workflows, gather requirements, and recommend enhancements that align technology to operational needs.
• Provide advanced incident/service request support including root-cause analysis, trend identification, and long-term fixes.
• Create and maintain system documentation including configurations, workflows, and support procedures.
• Coordinate testing activities including test plan development, test script creation, validation, and end-user support during changes.
• Collaborate with vendors, technical teams, and operational stakeholders to ensure reliable, secure, user-friendly functionality.
• Provide training and mentorship to analysts and end users, as needed.
• Follow change management processes and ensure alignment with IT policies and applicable regulatory requirements.

• 5+ years supporting, configuring, and optimizing enterprise applications in healthcare or business environments.
• High School Diploma or equivalent.
• Strong written and verbal communication skills with an ability to work in stakeholder-driven, shared decision-making environments.
• Proficiency with computers and common software applications, including strong Excel skills.
• Demonstrated understanding of cybersecurity risk mitigation and secure system practices.
• Must be eligible to work in the U.S. without sponsorship (no sponsorship/H-1B).

• 8+ years of experience with evidence of leading projects and/or mentoring other staff.
• UKG Pro WFM experience.
• Experience supporting applications in healthcare or other complex, highly regulated environments.
• Automation and optimization mindset, with realistic expectations around pace of change in a lean environment.

• Base compensation depends on candidate experience.
• Medical, dental, and vision insurance
• Retirement savings plan, FSA, HSA
• Short-term Disability and Long-term Disability
• Education Assistance and Tuition Reimbursement
• Annual merit increases and discretionary bonus based on performance
• Generous PTO to support work/life balance - accrual of 5 weeks for years 1-4
• Tuition reimbursement
• Additional wellness and insurance benefits may be available

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