Room Attendant

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Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. Established in 1988 as a family‑owned business, Raines has grown into a fully integrated development, management, and investment company that operates world‑leading hotel brands and boutique hotels. We offer comprehensive medical/dental/vision benefits, 401(k), a generous PTO program, and opportunities for career advancement within a winning culture.

• Greeting guests and responding to requests
• Maintaining a healthy and safe environment in guest rooms
• Changing bedding and making beds
• Replacing used towels and other bathroom amenities such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Following all health and safety rules
• Attending meetings as required

• Experience in customer service, forward‑facing, or other guest‑related positions
• Prior experience in the hospitality industry as a room attendant preferred
• Experience cleaning in a customer‑focused environment
• Experience with specific brand as it applies
• Minimum high school diploma, GED, or equivalent

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.

EEO/D/V