Patient Scheduling Coordinator

# Patient Scheduling Coordinator Weatherford Dentistry & Braces
- Weatherford, OK 73096## Overview Position Type Full Time Job Shift Day Education  Level High School

Travel Percentage None Category Admin
- Clerical## Description
** Job purpose
** A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.
** Duties and responsibilities
*** Scheduling and confirming appointments
* Welcoming patients and updating their information in the dental software(s)
* Registering new patients according to established office protocols
* Verifying insurance and accurately building patient insurance plans in the dental
* software(s)
* Assisting patients to complete all necessary forms and documentation
* Answering and managing incoming calls
* Responding and complying with requests for information
* Preparing documentation for upcoming appointments
* Checking daily appointment schedules and filling gaps to ensure positive production
* Monitoring and replying to e-mails and voicemails
* Maintaining a professional reception area
* Safeguarding patient privacy and confidentiality
* Maintaining OSHA and HIPPA Compliance
* Perform all other duties as assigned## Qualifications High School degree or equivalent required  Exceptional written and verbal communication skills required
*
* Working conditions:

** Dental practices run at a fast pace and schedulers will be required to keep up with the flow of  doctors and patients.
*
* Physical requirements:

** Schedulers will be required to:  Sit for long periods  Look at a computer screen for extended periods  Stand for long periods.  Lifting up to 50 pounds
*
* Reports to:

** Area Director of Operations / Operations Manager
** Direct reports:
** None