Veterinary Assistant

Veterinary Assistants I and II at TCAP are responsible for customer service, pet care, and general clinic housekeeping.

Veterinary Assistant I Responsibilities

• Checks in patients, manages the waiting line, and provides information to educate patient owners.
• Cleans surgical instruments, does laundry, and cleans cages.

Veterinary Assistant II Responsibilities

• Provides information to educate patient owners.
• Prepares and administers shots to patients, administers tests, medications, and treatments.
• Assists with maintenance of clinic housekeeping.

Full and Part‑Time Positions Available

• Full‑time: 32–40 hours per week.
• Part‑time: less than 30 hours per week.
• All candidates must be able to work a full shift from 7:30 am to 4:15 pm.

• $15+ per hour
• 401(k) plan
• Health insurance
• Experience in the animal wellness industry
• Impactful community work
• Comfortable uniform
• Advancement opportunities – we promote from within!

• Computer and data entry skills.
• Strong verbal communication and customer service skills.
• Attention to detail and multi‑tasking skills.
• Ability to work in a fast‑paced environment.
• Ability to learn veterinary medical concepts, including but not limited to vaccine protocols and anesthetic risks.
• Ability to communicate basic veterinary concepts to owners and repeat information relayed by the veterinarian.
• Knowledge of characteristics of animal behavior.

Education
:
High School Diploma or GED

Experience
:
Customer service experience in a fast‑paced environment strongly preferred; experience working with animals preferred.

• Leadership – works effectively with co‑workers to achieve goals and offers help without being asked.
• Teamwork – collaborates and cooperates, values input from others, asks for and offers help, demonstrates reliability and commitment.
• Forward Thinking – connects the dots, sees the big picture, and strives to do a better job each day.
• Time Management – manages time and priorities to meet deadlines and stays on schedule.
• Accountability – recognizes mistakes and accepts responsibility, uses feedback, and is answerable for actions.
• Self‑Starting – demonstrates initiative and willingness to begin work without direction.
• Client Service – meets client service standards.
• Resilience and Stress Tolerance – remains focused, composed, and optimistic under pressure, and bounces back from failures.

The employee is regularly required to talk and hear to communicate with clients, stand up to eight hours a day, move up to 50 pounds repeatedly with assistance, and bend and kneel repeatedly to provide vaccines and draw blood.

TCAP was established in 2002 to provide an affordable way to spay and neuter pets. Since that time, TCAP has opened eight storefront clinics and added services such as low‑cost vaccines, microchipping, heart‑worm testing and prevention, and dental cleanings. TCAP’s standard prices are, on average, 87% less than what traditional veterinary clinics charge.

TCAP is an Equal Opportunity Employer.