Assistant Property Manager

Company Information

Fivestone Management, an innovative real estate management company that has established a diverse portfolio of properties across the United States. Our goal is to create a thriving environment for the communities we manage. When you work with us, you become part of a team that values and champions individuals who bring their unique but equal strengths to the table. In return, we trust that each team member will deliver an outstanding experience to our residents, partners, owners and vendors.

Willow Park, TX

Fivestone Management

We do not offer visa sponsorship for this position.

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Voluntary Benefit Offerings
• Paid Holidays
• Paid Time Off (PTO)

The Assistant Property Manager is to assist the manager in effectively managing the assigned property. In the manager's absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Property Manager. In addition, the Assistant Manager is directly responsible for maintaining daily, weekly and monthly reports including accurate reporting of rents and deposits received.

• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Maintains positive customer relations attitude.
• Physically inspects property when on the grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move‑outs and vacancies when requested.
• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Greets prospective clients, shows property and performs leasing duties as needed. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing the property and improving resident relations.
• Performs any additional duties assigned by manager or property supervisor.
• Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork.
• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
• Punctual and regular attendance is required.
• Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents meet.
• Maintains accurate resident records. Updates daily all rents, deposits and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, evictions notices, returned check memos).

• Position requires at least 4 years of experience in on‑site multi‑family property management.
• Position requires at least 2 years of customer service experience.
• Position requires at least 2 years of sales experience.
• Knowledge of Microsoft Office Suite, Gmail, One Site, LMS, Active Building, LRO, Knock, and Mobile Facilities.
• Ability to effectively manage competing demands on time and attention.
• Exhibits honesty and integrity in business dealings and decision making.
• Well‑developed interpersonal skills.
• Ability to travel to other properties on an as needed basis.
• High School diploma or equivalent required.
• Must have previous experience as a Leasing Consultant or Assistant Property Manager in a luxury community.

• Ability to work a minimum of 40 hours per week. Must be available evenings, night, weekends for staffing needs and emergencies.
• Be able to stand and walk or sit alternatively depending on specific needs of the day.
• Frequent need to see small detail and view computer screens.
• Ability to work in a…