Customer Service Associate

We’re seeking a Customer Service Associate I to join our team at Dollar Tree Stores and deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Process sales transactions at the assigned cash register
• Maintain the security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Location:

605 Prospect St, Webster City, IA 50595

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, without regard to protected status. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities where required.