Patient Safety Observer, Med/Surg & ED Observers Nights
Listed on 2026-01-02
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Healthcare
Patient Care Technician, Healthcare Nursing
Patient Safety Observer, Med/Surg & ED Observers- 36 Hours, Nights-1
Join to apply for the Patient Safety Observer, Med/Surg & ED Observers- 36 Hours, Nights-1 role at UMass Memorial Health
Apply through your Workday account if you are an internal caregiver, student, or contingency worker/agency worker at UMass Memorial Health.
Exemption StatusNon-Exempt
Hiring Range$15.00 - $21.16 (final offer may vary based on experience, skills, qualifications, and internal equity considerations)
Schedule Details- Weekends - Every Other Weekend
- Scheduled
Hours:
7pm-7am - Shift: 3 - Night Shift, 12 Hours (United States)
- Hours:
36 - Cost Center: 25080 - 0152 MS & ED Patient Observers
- Signing bonus may be available (Recruitment Team will confirm during interview)
Everyone is a caregiver – regardless of title or responsibilities. Exceptional patient care, academic excellence, and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts.
Major Responsibilities- Develops and maintains good human relations skills, introduces self by name and engages in eye contact, consistently displays a respectful, empathetic and caring attitude toward patients and family members.
- Consistently observes for suicidal and/or violent behavior and stays in close proximity to the patient, ensuring safety at all times.
- Monitors visitors to ensure no unsafe materials are shared with the patient (weapons, illicit drugs, sharps).
- Maintains 15‑minute checks with documentation unless otherwise directed.
- May monitor more than one patient if deemed appropriate by the licensed staff in charge.
- Follows the directions of the nurse in charge and may transport patients if directed.
- When not observing a patient, performs ancillary activities as directed (making beds, stocking, assisting with transporting patients).
- Functions in a float position and is assigned to areas with patient needs.
- Maintains patient dignity at all times and advocates for the patient.
- High School diploma or equivalent.
- CPR Certification within 6 months of hire.
- Previous position in a healthcare setting preferred.
- Stand: 1/3 to 2/3 of shift
- Walk: 1/3 to 2/3 of shift
- Sit: 2/3 of shift
- Talk or hear: 2/3 of shift
- Use hands to finger, handle, or feel: 2/3 of shift
- Push/pull: 1/3 to 2/3 of shift
- Stoop, kneel, crouch, or crawl: 1/3 to 2/3 of shift
- Reach with hands and arms: 2/3 of shift
- Lift up to 10 pounds – 2/3 of shift
- Lift up to 25 pounds – 2/3 of shift
- Lift up to 50 pounds – 2/3 of shift
- Lift up to 100 pounds – 2/3 of shift
- Lift more than 100 pounds – 2/3 of shift
- Wet, humid conditions (non‑weather) – 1/3 to 2/3 of shift
- Work near moving mechanical parts – 2/3 of shift
- Risk of radiation – Up to 1/3 of shift
- Infectious diseases – 1/3 to 2/3 of shift
- Physical or verbal abusiveness – 2/3 of shift
- Rotating shifts – Up to 1/3 of shift
- PPE when indicated – 1/3 to 2/3 of shift
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other.
Our six Standards of Respect are:
Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent acquisition. We will make every effort to respond to your request for disability assistance as soon as possible.
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