ITSM & Disaster Recovery Analyst; ServiceNow
Listed on 2026-10-06
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IT/Tech
IT Business Analyst, Disaster Recovery IT, IT Consultant, Business Continuity
Mapfre seeks an ITSM Analyst to manage and continuously improve IT Service Management processes aligned with ITIL, SRE, and disaster recovery practices. You will coordinate Incident, Problem, Change, and DR activities with limited oversight to strengthen reliability.
You will partner with technical teams, service owners, and stakeholders to reduce risk, improve MTTR, and drive corrective actions with data-driven recommendations.
Are you ready to take on the ITSM & Disaster Recovery Analyst (Service Now) role at Mapfre?
This opportunity is part of our work in IT & Technology.
The advertised compensation is 95..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the ITSM & Disaster Recovery Analyst (Service Now) role in the description above.
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