Patient Service Representative- Cardiology

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- Cardiology role at CLS Health

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CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician‑led healthcare group that focuses on providing patients with holistic, multispecialty care. We’re a dynamic team on a mission to provide better healthcare options for Houstonians!

We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.

• Greet patients and visitors in a friendly and welcoming manner
• Verify patient information, including insurance coverage and personal information
• Collect co‑pays and other fees from patients at the time of service
• Ensure the referrals are in the patient's chart before the patient comes in
• Maintain patient records and ensure that they are accurate and up to date
• Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
• Handle patient complaints and resolve issues in a professional manner
• Perform other administrative tasks as needed

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• High school diploma or equivalent
• Experience in a medical office or customer service environment preferred
• Excellent communication and interpersonal skills
• Spanish Speaking Required
• Ability to multitask and prioritize effectively
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office and other computer applications
• Knowledge of medical terminology and insurance billing preferred

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care

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