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Resort Guest Service & Upsell Specialist

Job in Webster, Harris County, Texas, 77598, USA
Listing for: Great Wolf Lodge
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 18000 - 26000 USD Yearly USD 18000.00 26000.00 YEAR
Job Description & How to Apply Below

Great Wolf Lodge in Webster, TX is seeking a Guest Service & Sales Agent to warmly welcome guests, manage check-ins/outs, and confidently promote upgrades and resort features to boost revenue. You will leverage mobile tools and desk software to ensure seamless stays and strong guest satisfaction.

Ideal candidates have prior customer service or sales experience, strong communication, and a knack for upselling in a fast-paced environment.

Are you ready to take on the Resort Guest Service & Upsell Specialist role at Great Wolf Lodge?

We are seeking a motivated Resort Guest Service & Upsell Specialist to join Great Wolf Lodge in Webster, TX, United States.

Consider building your career as a Resort Guest Service & Upsell Specialist at Great Wolf Lodge.

The Resort Guest Service & Upsell Specialist position in the Sales, Other field is open for applications.

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