Assistant General Manager

Snooze - Who are we?

We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities. Our Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality.

Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients—cage‑free eggs, respect for animal welfare, and no added hormones or antibiotics—and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we’ve invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, like pancakes, our people are better with passion, purpose, and pride. Here, you’ll find more than a job. You’ll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone.

As a Snooze Assistant General Manager (AGM), you’re the right‑hand to the General Manager and a key leader in our restaurant operations. You’re fully immersed in both Front of House and Heart of House, guiding team performance, running smooth shifts, managing financials, and building future Snooze leaders. You must hold vital our beliefs in Craveable food and beverage, fun ambiance and radical hospitality.

Your job? Elevate everything—from Guest experience to financial results and culture.

This is a high‑impact, experienced leadership role, best suited for someone with at least 2 years of restaurant management experience who’s ready to take a bigger bite out of leadership.

At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position.

• No late nights—you’ll be home by dinner time every night!
• Weekly pay and competitive hourly rates
• Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans
• Employer‑paid Short Term Disability and Life Insurance Plans
• 401k/Roth 401k Plans
• Unlimited affordable Telehealth program
• 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
• 40 Hours (5 days) of paid sick time paid at regular rate per year
• Four (4) Paid Holidays—Closed Thanksgiving and Christmas Day to spend time with family and friends
• 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour
• 100% paid meal benefits
• Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities.
• Unlimited dance parties!

Taking on the role of Assistant General Manager isn’t just about bacon and pancakes. The responsibilities of this position include:

• Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations.
• Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service.
• Demonstrate expert knowledge of Snooze’s recipes and Food & Beverage Doctrine, leading the team in consistent, accurate execution of all menu items across every shift.
• Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze’s standards for taste, presentation, and temperature.
• Execute daily systems and checklists put in place to ensure recipe adherence and safety & sanitation including but not limited to Snooze’s Tasting Buddy, Sanitation Checks, and Quality Checks.
• Be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products.
• Maintain comprehensive understanding of the Point of Sale (POS) system and how to administer discounts and comps.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures.
• Resolve escalated Guest concerns quickly, kindly, and professionally.
• Update hourly Snoozers with necessary information…