Sales Associate

Overview

Join to apply for the Sales Associate role at Robbins Brothers Fine Jewelers
. Robbins Brothers provides pay range information:
Base pay range is $24,000.00/yr - $90,000.00/yr
. This range is provided by Robbins Brothers Fine Jewelers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$24,000.00/yr - $90,000.00/yr

MAKE DREAMS COME TRUE AT ROBBINS BROTHERS! The marriage proposal is a magical moment in life. We are experts at helping guests create this once-in-a-lifetime moment. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds and perfect proposals. At Robbins Brothers, we celebrate our sales associate’s personal and career milestones in a supportive and rewarding work environment.

We offer one of the most competitive compensation packages in the industry. It is our aim to help you cultivate your natural sales talent and create a rewarding and long-term career with our team. You will have opportunities to develop as a professional and grow your role within the Robbins Brothers organization. Your previous jewelry sales experience is highly valued!

We look forward to you joining our team.

Our Culture and Community:
We seek out team members who share our values and are committed to fostering a diverse, inclusive, and multi-cultural environment. We actively look for people who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, a fondness for fun, a generous heart, and a community-minded spirit. Above all, we’re looking for those who are unabashedly and unapologetically in love with love.

This spirit is seen and felt in our showrooms, offices, and core brand values that have remained unchanged for 100 years and counting. Robbins Brothers offers a full-time schedule that includes on-site work in one of our showrooms.

The Sales Associate is responsible for building long-term relationships with guests, providing exceptional guest services, and meeting sales goals and objectives. You will craft initial sales offers, handle counter offers from the guest, and reach mutually beneficial agreements when closing the sale. Aspects of your role will include identifying buying signals, seeking the guest’s verbal commitment, and asking for the sale.

You’ll be required to obtain product knowledge expertise, explore options at the guest’s request, and utilize resources to make the optimal sale. Throughout the guest experience you will maintain the integrity of Robbins Brothers sales practices by adhering to company policies and procedures. The Sales Associate works closely with their managers in all aspects of the retail store function. You’ll be accountable for modeling, advocating, and adherence to company policies and procedures.

• Completes all required on-boarding and e-campus assigned training modules in the assigned timeframe.
• Completes all required sales training and education programs provided by the company.
• Greets guests, builds rapport, identifies buying behavior, seeks verbal commitment, and asks for the sale.
• Crafts sales request, adeptly handles counter offers to reach mutual agreement, engages managers and team members for sales support at appropriate time, and adheres to company policies and procedures.
• Demonstrates the capability to close the sale and follows through to ensure all documentation meets required company policies and procedures.
• Demonstrates capability to meet key performance indicators, sales goals, and objectives.
• Tracks own sale close rate and develops strategies for improvement.
• Utilizes company’s data resources, prospecting methodology, and selling system.

• Greets guests and makes positive first impression, uses active listening to create engagement, and build rapport.
• Responds promptly to guests questions and requests, works continuously to exceed their expectations.
• Delivers the Robbins Brothers selling experience and creates guest loyalty.
• Builds long term relationships with guests and…