Resident Advocate Evening B

Position

Resident Advocate Evening B – Bay Area Turning Point, Inc.

Resident Advocate Evening B is responsible for overseeing and providing direct support to victims of domestic and sexual violence during assigned shifts. Perform related tasks as assigned by the Shelter Manager.

32 hours weekly:
Sunday 4 pm–12:30 am, Monday 4 pm–12 am, Thursday 4:30 pm–12:30 am, Friday 5 pm–12:30 am, plus days as necessary to achieve program objectives.

• Provide crisis intervention to residents and hotline callers.
• Provide orientation to residents regarding shelter guidelines and procedures and ensure adherence.
• Oversee the safety, security, and general welfare of residents and the facility during shifts.
• Maintain confidentiality of shelter records and resident information.
• Ensure donations are accepted, recorded, and stored properly.
• Attend and contribute to shelter and combined staff meetings.
• Oversee cleanliness of the shelter, check chores, and reassign as needed.
• Document pertinent information in client files and communication logs.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Perform other duties as assigned.

• Entry‑level position; no additional qualifications required.

• Minimum 4‑year degree in Social Work, Sociology, Psychology, Human Services, or comparable experience.
• Must pass a criminal background check, motor‑vehicle report, and reference checks.
• Must have a clean driving record / proof of automobile insurance coverage / be insurable / have at least three years of verifiable driving experience.
• Ability to lift/carry/move a minimum of 40 lbs. over an extended distance.

• Demonstrate communication and problem‑solving skills that encourage and empower residents to seek remedies for positive changes.
• Handle multiple tasks and prioritize changing workload.
• Make independent decisions to benefit residents, the facility, and the agency.
• Show sensitivity regarding family violence and sexual assault issues; remain calm in crises.
• Understand residential programs and the dynamics of communal living.

I have read and understand the essential job functions outlined above for Bay Area Turning Point.

Bay Area Turning Point believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non‑job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

NOTE:

It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.