Resident Advocate Night

Job Title
:
Resident Advocate Night A

FLSA Status: Non-Exempt

Department: Client Services Program

Reports to: Shelter Manager B

Effective Date: {{}}

Pay Rate: $41,000 per year ($19.71 per hour)

Resident Advocate Night A position oversees the shelter operations including service delivery to residential clients during assigned shifts.

40 hours weekly, Sunday – 12 am to 8 am, Monday – Off, Tuesday – Off, Wednesday – 12 am to 8 am, Thursday – 12 am to 8 am, Friday – 12 am to 8 am, Saturday – 12 am to 8 am or as necessary to achieve program objectives, tasks, activities, and responsibilities.

• Provide crisis intervention assistance to current residents and hotline callers.
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility.
• Ensure all donations are accepted, recorded, and put away in proper storage areas.
• Attend and contribute to shelter and combined staff meetings.
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed.
• Submit maintenance requests for equipment and building repairs.
• Check call notes and retrieve client messages.
• Other duties as assigned.

Entry-level Position, No Additional Required

• Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record/have automobile insurance coverage, be insurable, and have at least three years of verifiable driving experience.
• Provide and maintain proof of personal automobile insurance.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

• Ability to demonstrate communication and problem‑solving skills that encourage and empower residents to seek remedies for positive changes.
• Ability to handle multiple tasks and prioritize changing workload.
• Ability to make independent decisions to benefit residents, the shelter facility and the agency.
• Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
• Ability to understand residential programs and the dynamics of communal living.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non‑job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point, Inc.