Victim Advocate Specializing in Hispanic Services

• Job Title: Victim Advocate Specializing in Hispanic Services
• FLSA Status: Non‑Exempt
• Department: Client Services
• Reports to: Hotline and Advocacy Manager
• Effective Date: 12/19/2023
• Pay Rate: $45,000 per year ($21.63 per hour)

Work Schedule to Include:
Monday 8:30am‑5:30pm, Tuesday 11:00am‑7:30pm, Wednesday 8:30am‑5:30pm, Thursday 8:30am‑5:30pm;
Friday 8:30am‑3:00pm. Typical

Work Schedule:

Including some evenings, or as necessary to achieve program objectives, tasks, supervision of volunteers, and direct service for the agency’s 24‑hour hotline.

Effectively document outcome measures and variances and provide direct service support to the 24‑hour Advocacy Program. Lead the agency in efforts to reach the community and target the needs of the Hispanic population.

• Provide direct advocacy, assistance, and follow‑up to victims/secondary victims of domestic violence and sexual assault.
• Assist Residential and Non‑Residential program participants in determining and meeting their needs, including safety planning and developing service plans.
• Lead the Agency in outreach efforts within the community, identifying the needs of the Hispanic Community.
• Promote awareness of services to the Hispanic Community.
• Be knowledgeable of grant objectives and goals and prepare reports as requested.
• Translate literature into Spanish to reach victims of domestic violence who cannot read English.
• Maintain program participant records.
• Attend HCDVCC monthly meetings.

• Rotate with staff on the on‑call schedule.
• Ability to work non‑traditional work hours.
• Consult any critical situations with the supervisor.
• Establish positive working relationships with police, hospitals, schools, and criminal justice systems.
• Assist in weekly presentations and assessments with the District Attorney’s office.
• Conduct client assessments, including individual support, advocacy, peer support information and referrals, victim accompaniments to hospitals, medical entities, and criminal justice systems, transportation assistance, safety planning, PO, CVC, and VINE processes, and follow‑up.
• Assist with the weekly retrieval of police stats for assigned departments.
• Rotate in performing non‑emergency accompaniments to court, medical, and law enforcement agencies.
• Adherence to BATP Confidentiality Policy and the Agency’s Mission Statement of Philosophy.
• Answer the Crisis Hotline and assist with building coverage.
• Participate in coalitions to address sexual violence and domestic violence for Hispanic victims.
• Assist with community‑wide events for Domestic Violence and Sexual Assault survivors. Assist with Community Awareness Events for Domestic Violence and Sexual Assault. These may include networking with university staff, coalition staff, BATP staff and other organizations and groups within the community. Assist in providing educational materials and workshops to other agencies, local businesses, police departments, hospitals, schools, and libraries.

• Minimum of a bachelor’s degree relevant field and 2 years of Experience or Equivalent years of experience in social services.
• Must be fluent in Spanish and English.
• Knowledge of Microsoft Office products and basic date entry skills.
• Ability to communicate effectively, both oral and written.
• Attention to detail and accuracy in records keeping.
• Ability to make independent decisions to benefit program participants, staff and the agency.
• Manage multiple tasks and prioritize changing work and caseload.
• Ability to maintain confidentiality.
• Knowledge of community and volunteer relations.
• Remain calm in a crisis.
• Sensitivity and knowledge about the issues of inter‑personal crimes addressed by BATP.
• Ability to understand the agency and its services/programs.
• Ability to be on location to on‑call status areas within 45 minutes.
• Must have a current Texas Drivers License and at least 2 years of verifiable driving experience.
• Must have clean driving record and be insurable.
• Must provide and maintain valid proof of personal automobile insurance.
• Must have reliable transportation and the ability to transport clients as needed.
• Must have ability to lift/carry/move a minimum of 40 lbs…