Case Manager C, ESG, CoC

POSITION OVERVIEW

Provide housing case management assistance to survivors of domestic violence or sexual assault. Evaluate needs of the family and connect them to resources to meet those needs, (i.e., clothing, furniture, food, etc.)

Work Schedule:

Mon–Wed: 8:30am–5:30pm;
Thu: 11:00am–7:30pm;
Fri: 8:00am–3:00pm

• Ensure housing program survivors are safe, stable, and thriving using a collaborative model and building rapport and relationship.
• Conduct casework with housing participants to include goal setting, education, personal financial planning, referral to BATP’s victim advocacy program, and other services as necessary.
• Utilize positive reinforcement, reflective listening, harm reduction and other evidence-based intervention strategies to help the survivor identify and address behaviors that put the survivor at risk for losing housing.
• Provide a crisis resources map near the unit and instructions/modeling on using 211 for additional resources.
• Review and be knowledgeable of housing grant program regulations and data standards.
• Maintain program participant records and strict confidentiality when completing file maintenance and working with collaborative partners.
• Document and communicate accomplishments and challenges; review, prepare, and organize participant’s files and database for internal and external monitoring.
• Attend trainings and meetings.
• Other duties as assigned.

• 2-year degree with a minimum of 3 years related administrative/program experience, or a minimum of 6 years strong experience in a related environment with demonstrated effectiveness.
• Strong administrative skills and computer knowledge of programs.
• Ability to communicate effectively, both orally and written.
• Manage multiple tasks and prioritize changing workloads.
• Ability to maintain confidentiality.
• Sensitivity and knowledge about the issues addressed by BATP.
• Ability to be on location to on-call status areas within 45 minutes.
• Must have a clean driving record and be insurable.
• Must have at least 2 years of verifiable driving experience.
• Must provide and maintain valid proof of personal automobile insurance.
• Must be able to lift/carry/move a minimum of 40 lbs. for an extended distance.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

NOTE:

It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.